A Letter from Our President

To our customers and suppliers – old and new,

Now in the second quarter of the second year of the pandemic – finally winding down – we all agree it was “the year of the pivot.” As we pivoted, we learned a few things I’d like to share with you.

First of all, we learned that relationships matter in manufacturing, as in the rest of life, and we missed doing business face-to-face with you. But we also learned that by following CDC protocols, we could be there when you needed us and continue to deliver the 24/7 quality service you expected from us.

Second, we learned that our commitment to hiring only the best people and treating them like family isn’t just good for our people, it’s also good for our customers. Throughout the pandemic, our productivity stayed high. And when a customer needed us, our field team engineers and technicians never hesitated to go wherever they were needed.

We’re especially proud of the major project we did for the U.S. Army Corps of Engineers at the Huxtable Pumping Station in east Arkansas, 500 miles from our headquarters in Dawsonville, Georgia.

When a high-water event at Huxtable damaged two 50-year-old gearboxes, 1.2 million acres of Arkansas farmland were threatened with flooding. We were given the responsibility of the rebuild and related maintenance and were expected to take a year to do the work.

We won the contract in early 2020, just as the economy was shutting down, and our field team made its first visit to the site in early May. As you might expect, the repair turned out to be more complicated than Huxtable management had expected. Nevertheless, we pulled out all the stops and completed the job two months ahead of schedule. To read the full story, please click here

The third thing we learned is that it’s possible to grow even during a pandemic and grew by hiring a very promising young engineer – my son, a graduate of Auburn University. To say he’s qualified would be an understatement. But I’m his father. If you want to know more about him, please click here

Thank you – all of you – for your continuing support. As always, we’re here for you 24/7. Whether you have a problem or need routine maintenance, please don’t hesitate to call us at (706) 216-5040.

 

 

Jack Conway
President

Available 24/7

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